Shipping & Delivery

Held & Honest Shipping Policy

At Held & Honest, we take pride in delivering your order with care, speed, and clarity. Please review the details of our shipping process below:

🕒 Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You’ll receive a confirmation email when your order is placed and a tracking email once your package has shipped.

🚚 Delivery Times

After processing, typical shipping times are:

  • 7–14 business days, depending on your location

Please note: delivery times may be extended during holidays, high-volume seasons, or carrier disruptions beyond our control.

🌍 Where We Ship

We currently ship to most countries worldwide.
If your country isn't available at checkout, feel free to contact us for shipping options.

🔍 Order Tracking

  • You’ll receive a tracking number by email once your order has shipped

  • Please allow 24–48 hours for tracking updates to begin showing

❗ Delays or Missing Packages

If your order is delayed or appears lost in transit, contact us at assistant@heldhonest.com.
We’ll review the situation and work with the carrier to determine the best next steps.

🛑 Address Accuracy

  • Please double-check your shipping address before completing your order

  • We are not responsible for packages delivered to incorrect or incomplete addresses provided at checkout